Privacy Policy

1. Overview

Stout Alkz LLC (“STOUTALKZ,” “we,” “us,” or “our”) operates the private e-commerce storefront located at stoutalkz.io (the “Site”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding it.

This Site is a password-gated, private storefront. Access is restricted to approved customers. By accessing this Site or placing an order, you acknowledge that you have read and understood this Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

2. Information We Collect

2a. Information You Provide Directly

When you place an order or contact us, we may collect:

• First and last name
• Email address
• Phone number (if provided)
• Billing and shipping address
• Order details and purchase history
• Payment method selection (we do not process or store card data — all payments are made manually off-platform)
• Communications you send to us (e.g., contact form submissions, email inquiries)

2b. Information Collected Automatically

When you visit the Site, standard web server and analytics technologies may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring URL
• Cookies and session data (see Section 6)

2c. Information We Do NOT Collect

We do not collect, process, or store credit card numbers, debit card numbers, or any payment card data. All payments are completed via manual methods (Bitcoin, Pay Apps, or Zelle) outside of this platform.

We do not knowingly collect personal information from individuals under {{minimum_age}} years of age.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation, payment instructions, and shipping notifications
• Respond to inquiries and customer support requests
• Maintain records required for order management and compliance
• Improve the functionality and security of the Site
• Detect and prevent fraud or unauthorized access
• Comply with applicable legal obligations

We do not use your information for unsolicited marketing communications without your consent.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Shipping Carriers: We share your name and shipping address with FedEx or other carriers to fulfill your order and generate tracking information.
• Technology Service Providers: Our Site runs on WordPress and WooCommerce. Hosting, email delivery, and other infrastructure providers may process your data in the course of providing their services. These providers are contractually bound to handle your data securely and only for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not share your information with advertisers, data brokers, or third parties for their independent use.

5. Data Retention

We retain order records, including your name, address, and order details, for a minimum of 3 years following your most recent order for record-keeping and compliance purposes. You may request deletion of your personal data subject to applicable legal retention requirements (see Section 8).

Communications and contact form submissions are retained for a reasonable period sufficient to resolve your inquiry, after which they may be deleted.

6. Cookies

This Site uses cookies — small text files stored in your browser — to maintain your session, remember your cart, and support site functionality. We use the following types of cookies:

• Essential / Functional Cookies: Required for the Site to operate correctly. These include session cookies that maintain your cart, your logged-in state, and the site access session after entering the site password.
• Age Gate Cookies: If an age confirmation gate is active, a cookie is set to record your confirmation for a set period so you are not repeatedly asked.

We do not use advertising or cross-site tracking cookies. We do not use Google Analytics, Facebook Pixel, or similar third-party tracking scripts on this Site.

You may disable cookies in your browser settings; however, doing so will prevent the Site and shopping cart from functioning correctly.

7. Data Security

This Site is served over HTTPS with SSL/TLS encryption. Access to the Site is restricted via password gate. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

No method of transmission over the internet or electronic storage is completely secure. While we use reasonable safeguards, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Request that we limit how we use your data in certain circumstances.
• Portability: Request your data in a portable format where applicable.
• Objection: Object to certain types of processing.

To exercise any of these rights, contact us at Alkzteam@stoutlabz.io. We will respond to verifiable requests within a reasonable timeframe consistent with applicable law.

We may need to verify your identity before processing your request and may be unable to fulfill requests that conflict with our legal obligations.

9. Children’s Privacy

This Site is intended for adults only. We do not knowingly collect personal information from individuals under {{minimum_age}} years of age. If we become aware that we have inadvertently collected information from a minor, we will delete that information promptly. If you believe a minor has provided us with personal information, contact us at Alkzteam@stoutlabz.io.

10. Third-Party Links

The Site may contain links to third-party websites (such as FedEx tracking or external lab result documents). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Stout Alkz LLC
Email: Alkzteam@stoutlabz.io